Ethical Principles and Standards of Professional Conduct in Public Administration: A Case Study in Serbia
DOI:
https://doi.org/10.46793/Rev26113.102SKeywords:
public administration, ethics, standards of professional conduct, case study, SerbiaAbstract
This paper aims to review the results on awareness and the presence of ethical principles in public administration. The findings serve as indicators of the behaviour of public officials. The results help determine whether ethical norms are adequately represented in formal terms. The study also examined claims regarding whether the functioning of operations within public administration is possible if there is no consistent application of ethics and no effective institutional oversight. The conclusion reached is that strengthening the ethical culture in public administration - through education and the accountability of public officials - represents a key prerequisite for building high-quality professional relationships. More specifically, this contributes to improving the quality of public services and increasing employee satisfaction. Conducting operations without an ethical foundation is not advisable in public administration, as it affects the overall quality of work relationships and employee satisfaction. A proposed direction for further analysis would be examining the impact on employees’ work attitudes when ethical principles are not applied.
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